Compare Athena Service and Support to UnifiMD and CHS, You Will Be Glad You Did
Athena Health: A Proven Partner for Cloud-Based Healthcare Technology
When evaluating certified electronic medical records (EMRs) like Athena Health and UnifiMD, a side-by-side comparison is worthwhile due to the differences in user experience and operational flexibility. Both systems meet the industry’s certification requirements, ensuring a baseline of functionality and compliance. However, they diverge significantly in how adaptable they are to diverse medical practice needs. Athena Health has a strong market presence and provides robust core EMR features, but its interface and customization options can feel rigid for users looking to tailor their workflows.
UnifiMD, on the other hand, distinguishes itself with its greater flexibility and notably superior customer support. Practices that require more nuanced setups—such as unique form designs, personalized charting templates, or specialty-specific workflows—often find UnifiMD more accommodating. Additionally, the platform’s support team is consistently praised for responsiveness and hands-on assistance, which is crucial during onboarding, troubleshooting, and ongoing use. These differences in customization capabilities and service quality can significantly impact productivity and satisfaction, making the comparison not just worthwhile but essential for practices aiming for long-term efficiency and growth.
How Athena Health and UnifiMD Support Independent Healthcare Providers
Built for ease of use and affordability, Athena Health and UnifiMD offers essential tools that help independent practices stay organized and profitable.
Cloud-Based Practice Management
With both Athena Health and UnifiMD, you can manage scheduling, billing, and patient communications from any internet-connected device.
Integrated EHR Functionality
Document clinical encounters and streamline charting through this EHR platform’s intuitive interface. However, UnifiMD stands out with greater ease of use and a more user-friendly experience.
Billing and Revenue Cycle Tools
Handle claims, payment posting, and collections with the built-in features of Athena Health or UnifiMD enhanced by CHS support.
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See how UnifiMD and our complete solutions platform for EMR, billing, and RCM work as an extension of your practice.
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Why CHS Is the Ideal Partner for Athena Health Optimization
While this leading healthcare platform offers robust features, many practices struggle to configure and utilize it to its full potential. That’s where Complete Healthcare Solutions (CHS) comes in. Our team collaborates closely with your staff to align the system with your unique clinical, operational, and billing workflows—ensuring it works for you, not against you.
We assist practices in customizing templates, refining billing rules, automating appointment procedures, and providing thorough training across all system functionalities. For those needing more than a standard setup, CHS delivers an added layer of strategy, hands-on support, and enhancements to ensure your investment yields long-term value.
Beyond working directly within the platform itself, CHS also offers access to UnifiMD—enabling integration with specialty tools, expanded reporting features, and third-party systems. With our guidance, you can extend your digital solution’s capabilities without compromising performance or compliance.
Security and regulatory alignment remain central to every project we manage. Our team ensures that your implementation remains HIPAA-compliant, meets industry standards, and keeps pace with evolving digital healthcare requirements.
Whether you’re operating a single clinic or scaling a multi-location practice, CHS empowers you to unlock the full value of your EHR solution—allowing your organization to operate more efficiently, grow with confidence, and deliver exceptional patient care.
Frequently Asked Questions
Athena Health is a cloud-based healthcare technology platform that offers electronic health records, practice management, billing, and patient engagement solutions.
Yes. Complete Healthcare Solutions provides full-service support for Athena Health, including setup, workflow customization, and system optimization.
Yes. Athena Health meets all HIPAA compliance requirements, and CHS ensures your system is configured securely and correctly.
With CHS and UnifiMD, you can extend Athena Health’s functionality by integrating with third-party tools, labs, analytics, and more.
