Compare Athena Service and Support to UnifiMD and CHS, You Will Be Glad You Did
Athena Health: A Proven Partner for Cloud-Based Healthcare Technology
When evaluating certified electronic medical records (EMRs) like Athena Health and UnifiMD, a side-by-side comparison is worthwhile due to the differences in user experience and operational flexibility. Both systems meet the industry’s certification requirements, ensuring a baseline of functionality and compliance. However, they diverge significantly in how adaptable they are to diverse medical practice needs. Athena Health has a strong market presence and provides robust core EMR features, but its interface and customization options can feel rigid for users looking to tailor their workflows.
UnifiMD, on the other hand, distinguishes itself with its greater flexibility and notably superior customer support. Practices that require more nuanced setups—such as unique form designs, personalized charting templates, or specialty-specific workflows—often find UnifiMD more accommodating. Additionally, the platform’s support team is consistently praised for responsiveness and hands-on assistance, which is crucial during onboarding, troubleshooting, and ongoing use. These differences in customization capabilities and service quality can significantly impact productivity and satisfaction, making the comparison not just worthwhile but essential for practices aiming for long-term efficiency and growth.
How Athena Health and UnifiMD Support Independent Healthcare Providers
Built for ease of use and affordability, Athena Health and UnifiMD offers essential tools that help independent practices stay organized and profitable.

Cloud-Based Practice Management
With both Athena Health and UnifiMD, you can manage scheduling, billing, and patient communications from any internet-connected device.

Integrated EHR Functionality
Document clinical encounters and streamline charting using Athena Healths electronic health records interface, however UnifiMD edges out Athena Health with user-friendliness.

Billing and Revenue Cycle Tools
Handle claims, payment posting, and collections with the built-in features of Athena Health or UnifiMD enhanced by CHS support.
ATHENA HEALTH
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See how UnifiMD and our complete solutions platform for EMR, billing, and RCM work as an extension of your practice.
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Why CHS Is the Ideal Partner for Athena Health Optimization
While Athena Health offers a robust healthcare platform, many practices struggle to configure and use it to its full potential. That’s where Complete Healthcare Solutions steps in. Our team works closely with your staff to align Athena Health with your specific clinical, operational, and billing workflows—so your system works for you, not against you.
We help practices customize templates, fine-tune billing rules, automate appointment workflows, and ensure your staff is fully trained on all aspects of Athena Health. For practices that need more than the standard out-of-the-box setup, CHS adds the additional layer of strategy, support, and system enhancement that ensures your investment in Athena Health delivers long-term value.
In addition to working directly within the Athena Health platform, CHS offers access to UnifiMD, allowing you to integrate specialty tools, expand reporting capabilities, or connect other third-party systems. With our support, you can extend the functionality of Athena Health without sacrificing performance or compliance.
Security and compliance remain at the core of every implementation. Our team ensures that your use of Athena Health aligns with HIPAA regulations, industry best practices, and evolving digital health standards.
Whether you’re a single-location clinic or a growing healthcare organization, CHS helps you unlock the full potential of Athena Health—so your practice can run more smoothly, grow more confidently, and care for patients more effectively.
ATHENA HEALTH
Frequently Asked Questions
Athena Health is a cloud-based healthcare technology platform that offers electronic health records, practice management, billing, and patient engagement solutions.
Yes. Complete Healthcare Solutions provides full-service support for Athena Health, including setup, workflow customization, and system optimization.
Yes. Athena Health meets all HIPAA compliance requirements, and CHS ensures your system is configured securely and correctly.
With CHS and UnifiMD, you can extend Athena Health’s functionality by integrating with third-party tools, labs, analytics, and more.